{"id":2793,"date":"2022-03-12T23:01:12","date_gmt":"2022-03-12T23:01:12","guid":{"rendered":"https:\/\/challengeseconomiques.com\/?p=2793"},"modified":"2022-03-12T23:01:42","modified_gmt":"2022-03-12T23:01:42","slug":"assurance-94-des-differends-regles-a-lamiable-par-loqsf","status":"publish","type":"post","link":"https:\/\/challengeseconomiques.com\/?p=2793","title":{"rendered":"Assurance : 94% des diff\u00e9rends r\u00e9gl\u00e9s \u00e0 l\u2019amiable par l\u2019OQSF"},"content":{"rendered":"<div><strong>Amadou Kane Dialo, m\u00e9diateur des assurances<\/strong><\/div>\n<div><\/div>\n<div><strong>L\u2019Observatoire de la qualit\u00e9 des services financiers (OQSF) a pu r\u00e9gler par la m\u00e9diation 94% des diff\u00e9rends li\u00e8s \u00e0 l\u2019assurance port\u00e9s \u00e0 sa connaissance, a appris l\u2019APS.<\/strong><\/div>\n<div><\/div>\n<div>\u2019\u2019Sur les 3500 dossiers re\u00e7us par l\u2019OQSF depuis 2010, par rapport aux diff\u00e9rends relatifs \u00e0 l\u2019assurance au S\u00e9n\u00e9gal, 94% n\u2019ont pas abouti au Tribunal gr\u00e2ce \u00e0 un r\u00e8glement \u00e0 l\u2019amiable\u2019\u2019, a d\u00e9clar\u00e9 le m\u00e9diateur financier en charge des assurances \u00e0 l\u2019OQSF, Amadou Kane Diallo.<\/div>\n<div>Il s\u2019exprimait, vendredi, au cours d\u2019une r\u00e9union publique d\u2019information sur l\u2019assurance initi\u00e9e par l\u2019OQSF, la Compagnie nationale d\u2019assurance agricole du S\u00e9n\u00e9gal (CNAAS), et la Direction des assurances.<\/div>\n<div>\u2019\u2019Nous avons eu \u00e0 traiter 3500 dossiers contentieux pour un encours global de 5 milliards de francs CFA\u2019\u2019, a-t-il ajout\u00e9.<\/div>\n<div>Selon lui, \u2019\u2019la tenue d\u2019une r\u00e9union publique d\u2019information sur l\u2019assurance vise deux objectifs&nbsp;: la vulgarisation du dispositif de la m\u00e9diation et la promotion des produits d\u2019assurances agricoles\u2019\u2019.<\/div>\n<div>\u2019\u2019La m\u00e9diation, a-t-il expliqu\u00e9, est un mode alternatif de r\u00e9solution des diff\u00e9rends\u00a0\u00bb.<\/div>\n<div>\u2019\u2019Quand il y a un probl\u00e8me entre un assur\u00e9 et son assurance ou un ayant droit et une assurance, si toutes les voies de recours sont \u00e9puis\u00e9es, la victime peut saisir gratuitement le m\u00e9diateur des assurances\u2019\u2019, a-t-il conseill\u00e9 aux participants.<\/div>\n<div>M.&nbsp;Diallo a avanc\u00e9 que les proc\u00e9d\u00e9s de r\u00e8glement des conflits \u00e0 l\u2019amiable permettent de r\u00e9soudre les probl\u00e8mes entre clients et soci\u00e9t\u00e9s d\u2019assurance.<\/div>\n<div>Selon lui, \u2019\u2019du fait de l\u2019absence de structures d\u2019assurance dans la commune de Foundiougne, il \u00e9tait normal qu\u2019on sensibilise les populations sur l\u2019importance d\u2019assurer leurs produits surtout les assurances agricoles aupr\u00e8s de la CNAAS\u2019\u2019.<\/div>\n<div><strong>APS<\/strong><\/div>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Amadou Kane Dialo, m\u00e9diateur des assurances L\u2019Observatoire de la qualit\u00e9 des services financiers (OQSF) a pu r\u00e9gler par la m\u00e9diation 94% des diff\u00e9rends li\u00e8s \u00e0&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2794,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[23,10],"tags":[],"class_list":["post-2793","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-la-une","category-infos-eco","wpcat-23-id","wpcat-10-id"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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